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Processing Time

  • QQPay transactions are processed within a few minutes.


  • Pinnacle absorbs all QQPay transaction fees for deposits to your Pinnacle account
  • Each Pinnacle customer receives one free withdrawal per calendar month
  • Additional withdrawals during that month incur the fee listed on the Payment Options page

Pinnacle make every effort to ensure our payment processing rules strike a balance between being fair to the customer and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees, however, failure to meet our deposit roll-over threshold (three times deposit amount) will incur, at company discretion, an additional 3% processing fee on the deposit and any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement was not completed.  

Important Information

  • All funds must be sent and received from an account registered in the same name as the Pinnacle account holder. Please make sure your personal details are correct by reviewing the Account Details option on your Pinnacle account.

Making a Deposit

  1. Log into your Pinnacle account
  2. Go to the Cashier section and click on the QQPay icon in the deposit section
  3. Enter the deposit amount
  4. After you click “Submit”, you will get a QR Code which you need to scan with your mobile phone and the QQPay Wallet will open in your phone to complete the payment
  5. If your deposit is successful, the funds will be added to your Pinnacle account