Responsible Gaming
General
Please read this information carefully for your own benefit.
Pinnacle.com is operated Balder Media Ltd. Registration number: 000045057, registered address: 9 Barrack Road, Belize City, Belize., which is licensed by the Anjouan Gaming Control Board to offer games of chance under license number ALSI-2024 l 2052-FI2. For Responsible Gambling-related inquiries, please contact our team at rg-anjouan@pinnacle.com.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of these Terms and Conditions:
Account means a unique account created for You to access our Service or parts of our Service. Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Balder Media Ltd.
Service refers to the Website. The website refers to www.pinnacle.com
You means the individual accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Responsible Gambling and Self-exclusion.
Responsible Gaming and Self-exlusion
Pinnacle.com is here to provide an excellent and enjoyable gaming experience and we recognize our responsibility in preventing problematic activity. We advise all players to take into account the following, and not game irresponsibly:
- Play for entertainment, not to make money.
- Avoid chasing losses.
- Establish limits for Yourself.
- Do not let gambling interfere with Your daily responsibilities.
- Never gamble unless You can cover losses.
- Take breaks.
Information and contact
Our Support team is available to assist You via email at all times, with no additional cost to You. You can reach us at rg-anjouan@pinnacle.com.
Our Support will of course not give out any information about You without Your consent to anyone else.
In addition, You also can take a self-test, if You are already gambling addicted at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/. And You can also find additional information about gambling addictions at https://www.begambleaware.org/safer-gambling/.
Helpful hints for responsible gambling at Pinnacle
- Set limits: Only gamble what You can afford to lose. Set deposit and time limits before You start.
- Play for fun: Gamble for entertainment, not to make money or chase losses.
- Play when clear-headed: Avoid gambling when stressed, tired, or under the influence of substances.
- Take breaks: Step away if you lose focus or feel fatigued.
One account only: Use a single account to better track Your spending and time. If You would like to discuss specific account usage limits, please contact our Responsible Gambling support team at rg-anjouan@pinnacle.com.
Minor Protection
To use our Service, You must be 18 years or older. To avoid abuse, keep Your login data safe from any minors near You.
Principally we recommend a filter program to avoid minors, especially children, from accessing any context on the internet, which is not healthy for them.
For parents, we can recommend a list of internet filters, to support them, from keeping their children from any context, which was not made for them: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html.
Self-Exclusion
We advise all players who are concerned about their gambling behavior to take a break by excluding themselves from their gaming account. Self-exclusion will lock Your account for a minimum of 6 months and no promotional material will be sent.
You can contact our Responsible Gambling Support team at any time to request this, and they will be happy to assist You. A 7-day cooling off period is also available. We recommend that You contact all other gambling sites where You have an account and request self-exclusion there also.
Responsible Gambling support team: rg-anjouan@pinnacle.com.
Please note that Self-exclusion is permanent for the set time span and will not be undone for Your own protection.
Please note during Self Exclusion, You are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms and Conditions and may result in the permanent ban of Your original account.