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Transfiya Transfiya

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存款
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About Transfiya

Tranfiya is an instant bank transfer service available in Colombia, allowing users to send and receive money directly between participating banks. The service is supported by several local financial institutions and payment networks.

Processing Time

  • Transfiya deposits are processed instantly.
  • Withdrawals are usually processed within a few minutes after approval. However, processing times may vary depending on the receiving bank and verification procedures.
  • Withdrawals over USD 10,000 (or equal value) may require additional processing time.

Fees

  • Each Pinnacle customer receives one free withdrawal per calendar month.
  • Additional withdrawals during that month incur the applicable withdrawal fee as listed in the table above.

Pinnacle makes every effort to ensure our payment processing rules strike a balance between fairness and cost efficiency. While we absorb transaction fees wherever possible, failure to meet the deposit rollover requirement (three times the deposit amount) will incur a 10% processing fee on the withdrawal amount (minimum fee: $20 USD or equivalent), in addition to any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement has not been completed.

Important Information

  • Deposits and withdrawals must match the Pinnacle account holder.
  • To use Transfiya, the ID number registered on your Pinnacle account must match the ID number associated with the bank account used for Transfiya transfers.
  • If you deposit funds into your Pinnacle account via Transfiya, any subsequent withdrawals must be returned to the same registered account until, at minimum, the full original deposit amount has been refunded.

Making a Deposit

  1. Log in to your Pinnacle account.
  2. Go to the Cashier section and select Transfiya from the deposit options.
  3. Enter the required information, including your registered document ID number.
  4. Follow the instructions provided by your banking application to authorize the transfer.
  5. Once confirmed, the funds will be credited instantly to your Pinnacle account.

Making a Withdrawal

  1. Log in to your Pinnacle account.
  2. Go to the Cashier section and select Transfiya in the withdrawal section.
  3. Enter the required information.
  4. Submit the withdrawal request and complete any required verification steps.
  5. If approved, the funds will be transferred to your bank account via Transfiya.