About iCash
iCash is a secure digital wallet that allows users to deposit, withdraw, and transfer funds quickly using a mobile phone or e-wallet account. It provides real-time processing for deposits and convenient withdrawals for verified users.
Processing Time
- iCash deposits are processed instantly.
- Withdrawals are usually processed within minutes after approval. Large withdrawals may require additional processing time.
Fees
- Each Pinnacle customer receives one free withdrawal per calendar month.
- Additional withdrawals during that month incur the applicable withdrawal fee as listed in the table above.
Pinnacle makes every effort to ensure our payment processing rules are fair and cost-efficient. While we absorb transaction fees wherever possible, failure to meet the deposit rollover requirement (three times the deposit amount) will incur a 10% processing fee on the withdrawal amount (minimum fee: $20 USD or equivalent), in addition to any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement has not been completed.
Important Information
- Deposits and withdrawals must be made using the same registered iCash account under the same name as the Pinnacle account holder.
- If you deposit funds into your Pinnacle account via iCash, withdrawals must be processed back to the same account until at least the originally deposited amount has been returned.
Making a Deposit
- Log in to your Pinnacle account.
- Go to the Cashier section and select iCash in the deposit options.
- Enter your registered document number
- Follow the instructions displayed to authorize the transaction.
Once confirmed by iCash, the funds will be credited instantly to your Pinnacle account.
Making a Withdrawal
- Log in to your Pinnacle account.
- Go to the Cashier section and select iCash in the withdrawal section.
- Enter your registered iCash account details.
- Submit the withdrawal request and complete any required verification steps.
If approved, the funds will be transferred to your iCash account.