About PSE
PSE (Pagos Seguros en Línea) is a secure online payment system that allows users to transfer funds directly from their bank accounts for online purchases and services in Colombia.
Processing Time
- PSE deposits are processed instantly.
- Please note that processing times may vary depending on your bank’s authorization process.
Fees
- Each Pinnacle customer receives one free withdrawal per calendar month.
- Additional withdrawals during that month incur the fee listed in the table above.
Pinnacle makes every effort to ensure our payment processing rules strike a balance between being fair to our customers and free of fees, while also enabling us to keep offering the best value odds online. We absorb transaction fees wherever possible; however, failure to meet our deposit rollover threshold (three times deposit amount) will incur a 10% processing fee on the withdrawal amount (minimum fee: $20 USD or equivalent), plus any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement is not completed.
Important Information
- If you deposit funds into your Pinnacle account using PSE, withdrawals must be processed using bank transfer to the same bank account from which funds were deposited.
- The bank account used for the deposit must be registered under the same name as your Pinnacle account.
Making a Deposit
- Log in to your Pinnacle account.
- Go to the Cashier section and select PSE in the deposit options.
- Enter the required information, including your national ID number, and select your bank from the list of supported banks.
- You will be redirected to your bank’s online banking page.
- Log in to your bank account and authorize the payment.
- Once the transaction is approved by your bank, the funds will be credited instantly to your Pinnacle account.
Making a Withdrawal
Withdrawals are not supported via PSE. Customers who deposit using PSE should withdraw via bank transfer using the same bank account from which funds were deposited.