Deposits
Select your currency:
Withdrawals
Select your currency:

Pinnacle currently works with third party exchange providers that convert crypto currencies into the FIAT currency of your player account. Although we work to ensure that all costs are minimal, there may be fluctuations in the fees charged and conversion rates. We do not offer Bitcoin as an account currency.

Processing Time

  • Deposits are usually confirmed within 30 minutes to an hour.
  • Withdrawals are processed instantly.
  • You may be asked to confirm your withdrawal request by clicking on a confirmation link that will be sent to your registered email address.
  • The transaction QR code is only valid for 10 minutes.

Fees

  • Pinnacle absorbs all processing fees for deposits into your player account, however, we do not cover any Bitcoin minor fees.
  • The exchange rate is locked at the time transaction is broadcasted to the Bitcoin network by our supplier.
  • For payouts, there may be fees charged by the exchange service which will not be reimbursed.
  • Each Pinnacle customer receives one free withdrawal per calendar month. Additional withdrawals during that month will incur the fee listed on the Payment Options page.

Pinnacle make every effort to ensure our payment processing rules strike a balance between being fair to the customer and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees, however, failure to meet our deposit roll-over threshold (three times deposit amount) will incur, at company discretion, an additional 3% processing fee on the deposit and any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement was not completed.  

Important Information

  • All customers using this option must have submitted proof of ID and Address prior to any transactions being processed. If not already done, please log in and go to the Personal Details section of the website to upload your documents.
  • Pinnacle uses an exchange service to convert your Bitcoin into your player account currency. We do not offer Bitcoin as an account currency.

Making a Deposit

  1. Log into your Pinnacle account.
  2. Go to the Cashier section and click on the crypto currency icon in the deposit section.
  3. Enter the deposit amount.
  4. After you click “Submit”, you will get a QR Code which you need to scan from within your crypto currency wallet in order to complete the payment.
  5. Please follow the steps in your crypto currency wallet to confirm the payment.
  6. If your deposit is successful, the funds will be added to your Pinnacle account within 30 minutes to an hour.

Making a Withdrawal

  1. Log into your Pinnacle account.
  2. Go to the Cashier section of the website and select crypto currency withdrawal.
  3. Enter the withdrawal amount and your crypto currency wallet number and submit.
  4. Once your request is completed, the transaction will be reviewed for processing.
  5. You will receive an email confirmation when your withdrawal request is approved.
Back to top