Select your currency:
Select your currency:

Processing Time

  • EntroPay Virtual card transactions are processed within a few minutes
  • Withdrawals over EURO €7,000 (or equal value) may require longer processing times, and international financial regulations may require us to request proof of identification


  • Pinnacle absorbs all EntroPay Virtual card transaction fees for deposits to your Pinnacle account
  • EntroPay may charge you to load money on to your card - click here for more information
  • Each Pinnacle customer receives one free withdrawal per calendar month
  • Additional withdrawals during that month incur the fee listed on the Payment Options page

Pinnacle make every effort to ensure our payment processing rules strike a balance between being fair to the customer and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees, however failure to meet our deposit roll-over threshold (three times deposit amount) will incur, at company discretion, a 3% processing fee on the deposit and any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement was not completed.  

Important Information

  • EntroPay Virtual Card transactions are processed in EURO and GBP. All other currencies are accepted but will be processed in EUR and converted into your local currency using the daily conversion rate taken from
  • All funds must be sent using a card in the same name as the Pinnacle account holder only. Funds received by Pinnacle sent using a card registered to a person other than the account holder will not be accepted. Please make sure your personal details are correct by using the Account Details option in your account
  • Clients who deposit using their EntroPay Virtual card are not required to submit copies of the card to Pinnacle, however may still be required to submit copies of valid photo identification
  • If you deposit funds to your Pinnacle account using EntroPay, payouts must be processed back to the same EntroPay account up to, but not limited to, the amount initially deposited

Making a Deposit

  1. Log into your Pinnacle account
  2. Go to the Cashier section and click on the EntroPay Virtual Card icon in the deposit section
  3. Follow the instructions on the screen, complete the form and select "Submit". If your deposit is successful, the funds will be added to your Pinnacle account

Making a Withdrawal

  1. Log into your Pinnacle account
  2. Go to the Cashier section of the website and click on the EntroPay Virtual Card icon in the withdrawal section
  3. Complete the form and your withdrawal will be forwarded for processing

To sign up for an EntroPay account click here.