Deposits
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Withdrawals
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Processing Time

  • ecoPayz transactions are processed within a few minutes.
  • Withdrawals over EURO €7,000 (or equal value) may require longer processing times, and international financial regulations may require us to request proof of identification.

Fees

  • Pinnacle absorbs all ecoPayz transaction fees for deposits to your Pinnacle account
  • Each Pinnacle customer receives one free withdrawal per calendar month
  • Additional withdrawals during that month incur the fee listed on the Payment Options page

Pinnacle make every effort to ensure our payment processing rules strike a balance between being fair to the customer and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees, however failure to meet our deposit roll-over threshold (three times deposit amount) will incur, at company discretion, a 3% processing fee on the deposit and any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement was not completed.  

Important Information

  • All funds must be sent and received from a ecoPayz account registered in the same name as the Pinnacle account holder.
  • If you deposit funds to your Pinnacle account using ecoPayz, payouts must be processed back to the same ecoPayz account up to, but not limited to, the amount initially deposited
  • Withdrawals using ecoPayz are accepted only if funds were deposited using ecoPayz

Making a Deposit

  1. Log into your Pinnacle account
  2. Go to the Cashier section and click on the ecoPayz icon in the deposit section
  3. Follow the instructions on the screen, complete the form and select "Submit". If your deposit is successful, the funds will be added to your Pinnacle account.

Making a Withdrawal

  1. Log into your Pinnacle account
  2. Go to the Cashier section and click on the ecoPayz icon in the withdrawal section
  3. Complete the form and your withdrawal will be forwarded for processing

About ecoPayz

ecoPayz money transfer service allows you to send money instantly to friends, family and merchants around the world to countries where ecoPayz services are provided in over 45 currencies. You need to have an ecoAccount at Silver level or higher to use this service. New customers can open a free Classic account and then upgrade to Silver level.
To make a money transfer, log in to your ecoAccount and follow the simple steps in the "Transfer money" section. You can also refer to the Money Transfer Quick Guide for detailed instructions.

For information on ecoPayz client fees and account options, please go to fees and limits page directly.