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Processing Time

  • Regular payouts may take up to 24 hours, excluding weekends.
  • Fast payouts are usually sent to your bank account within a few minutes.


  • Each Pinnacle customer receives one free withdrawal per calendar month
  • Additional withdrawals during that month incur a fee
  • The fee for Regular payouts is ¥170
  • The fee for Fast payouts is 1% of the withdrawal amount

Pinnacle make every effort to ensure our payment processing rules strike a balance between being fair to you the customer, and free of fees, while also enabling us to keep offering the best value odds online. Whenever possible we absorb transaction fees, however failure to meet our deposit roll-over threshold (three times deposit amount) will incur, at company discretion, a 3% processing fee on the deposit and any applicable withdrawal fee. Please note that we reserve the right to reject withdrawals if the rollover requirement was not completed.  

Important Information

  • You must have registered your full address in your Pinnacle account, including Address, City and Postal Code.
  • Ensure that you have registered for Online Bank Transfer at your Bank
  • All funds deposited to an account must be in the same name as the account holder
  • Payouts must be processed back to the same bank account.
  • You may only register one account per bank.

Making a Withdrawal

  1. Log into your Pinnacle account
  2. Go to the Cashier section and click on the China Banking icon in the withdrawal section
  3. Complete the form and your withdrawal will be forwarded for processing