Pinnacle Data Systems, Inc.
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Rack & System Integration

Frame Design and Integration Services

The faster next-generation network equipment can be built and deployed, the sooner operating companies can start growing revenues from new services. PDSi provides OEMs world-class, comprehensive frame level design and integration services that offer…

  • Faster deployment—to dramatically decrease order-to-installation times
  • Tailored solutions—to meet special requirements
  • Consistent quality—with comprehensive testing processes and strict ISO governance

Design, Verification and Modification

Our engineering staff has extensive design experience with network equipment and systems. We can assist with initial frame design, create assembly and verification procedures, manage and prototype modifications, and ensure compliance with appropriate standards.

Procurement and Staging

By procuring and staging all necessary equipment prior to the start of a frame build, PDSi reduces implementation time and minimizes logistics issues. A program manager facilitates this process to ensure third-party and consigned materials are available and to expedite any in-process changes.

System Configuration

In addition to assembling and integrating components into the frame, we ensure correct installation and configuration of BIOS, operating systems, middleware and application software on each of the component platforms.

QA and System Testing

Prior to shipping, PDSi performs a series of software and physical tests to ensure the system is fully operational and meets the necessary standards. We are an ISO 9001 and TL9000 certified company.

Documentation

Frames are shipped with full user documentation as required, including documentation of the hardware and software and a complete system configuration guide. Control of design and assembly documentation is rigorously governed to ensure timely updates as changes are implemented.

Technical Support

We provide comprehensive technical support for integrated frames, including up to 24/7 helpdesk, and onsite support. Support can be scoped to include any or all of the frame components, including third-party equipment and installed software.

Warranty and Repair Services

PDSi provides extended warranty and repair options for frame equipment, including third-party equipment, and can even re-engineer legacy equipment to extend its life. Our depot repair facility is staffed with engineers and technicians experienced in a variety of repair services.

Program and Project Management

Our program managers are available to ensure your project stays on course. By using proven program and project management methodologies, we help reduce project errors and costly delays.