Advanced Exchange Replacement Systems & Parts

Your customers get the prompt service they expect, PDSi handles all the logistics

With an Advanced Exchange program, an OEM simply enters a request using PDSi’s Customer Portal and issues their customer an RMA number. An individually configured replacement product can be shipped directly to the end customer within a few hours of an online request.

You control the process, your customers experience seamless express service and the defective unit is simply sent directly back to PDSi. PDSi can also manage your defective inventory and move these units through the repair process at scheduled pace to ensure continued availability of Advanced Exchange equipment.

Download the PDSi Repair & Services Brochure