Pinnacle Data Systems, Inc.
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Dedication to Quality

Our systems and processes assure ongoing conformance to the industry’s highest quality standards.

From major investments in quality programs to strict adherence to industry protocols, we maintain a constant focus on quality evaluation and improvement.

PDSi is certified in the following standards:

  • ISO 9001:2000 (quality)
  • ISO 13485 (medical)
  • ISO 14001:2004 (environmental)
  • TL9000 (telecommunications)
  • CCC (China compulsory certificate)

In addition, PDSi practices an array of Six Sigma quality principles and processes, a rigorous, data-driven method for process and quality improvement. The initiatives are implemented throughout the organization, allowing us to perform regular audits on our supplier base, measure customer satisfaction issues and trends, and to continually improve the quality of our services.

Customer programs are managed using scorecards that can include both PDSi standard and customer-specified metrics.


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